At ZEALITH LLC, we strive to deliver your orders quickly and safely. This Shipping Policy outlines the methods, costs, and timelines for shipping your purchases.
1. Processing Time
- All orders are processed within 1–3 business days (Monday–Friday) after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 5–7 business days | Affordable, reliable option. |
| Expedited Shipping | 2–3 business days | Faster delivery at extra cost. |
| Overnight Shipping | 1 business day | Available for select locations. |
Delivery times may vary based on your location and carrier delays.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the shipping method and destination.
- Occasionally, free shipping promotions may be offered for eligible orders.
- Any applicable taxes or customs fees for international orders are the responsibility of the recipient.
4. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your shipment directly on the carrier’s website to monitor delivery status.
5. Shipping Restrictions
- We currently ship within the United States.
- We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.
- Certain items may be restricted due to size, weight, or carrier regulations.
6. Lost or Damaged Items
- If your package is lost or damaged during transit, please contact us immediately at support@zealith.shop or +1 505-247-2475.
- We will work with the carrier to resolve the issue and may replace or refund the item depending on the circumstances.
7. Contact Us
For questions regarding your order or shipping, contact us:
ZEALITH LLC
5110 Central Ave SE, Albuquerque, NM 87108, US
Email: support@zealith.shop
Phone: +1 505-247-2475
Opening Hours: Monday–Friday 9AM–5PM EST